Online Ordering

A. Delivery Status
Get in touch with our sales rep for updated Delivery status. 

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B. Ordering
We are here to help you get the best product match possible. You may get help from our experts to select the right product before commit to order.

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Orders may take 1 to 3 business days to be processed.

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In case of shortage in any ordered parts that may cause delay, that might be communicated within this time frame.

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We accept all major credit cards (VISA, MASTER CARD), Cash, or e-transfer, are accepted too, however delivery will be done after money is deposited.

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Once you completed a purchase transaction with us, you may not legally request a charge back at any time through your credit card supplier or this will be considered a fraud and will be prosecuted. In-case of any discrepancy or issues on your products, you must take our customers service measures to reach to a solution or get your refund.

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Sales tax for Canadian consumers is calculated based on the place of residence.

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Customers outside of Canada must contact us directly via email dallas@etechconcepts.com for any purchase or product inquiries.

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By placing an order via phone, chat, email, online store, in-store, through our dealers or re-sellers or buying second hand you are agreeing to our terms of service.

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If you do not agree to these terms and conditions, please do not use this website or do not buy our product and service.

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This document is superior to any other general terms and conditions shared on www.canadaeride.com & Canada eRide marketplace which is a retailer of ENVO and SC Carts products.

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These terms of use are subject to change at any time.

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Prices and availability of products are subject to change without notice

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C. Shipping
Estimated delivery of products for Canada west is 2-3 days, Canada East 3-7 days, US 3-8 days. For smaller parts, shipping may be expedited for an extra fee.

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The shipping charges you pay is approximate and calculated by the system. Actual cost may vary, you will not be charged more or may not be refunded for balance.

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In cases where the shipping cost is extraordinarily higher than average territory (more than 50% higher the average cost), we may negotiate a contribution by you or cancel the order for a full refund. This also applies to free shipping offers and deals.

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For small packages we use Canada Post Expedited parcel or similar service.

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​Li-Ion batteries and battery included items may be considered dangerous goods and have shipping limitations which may cause higher shipping costs.

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Due to shipping size or DG restrictions delivery time may vary for some locations.

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Free shipping offers and purchases from other marketplaces follows the same shipping patterns.

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In case of a returns, exchange, repair or warranty service of parts or products, we do not assume any responsibility for cost or restrictions of delivery or shipping back to our facilities.

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We guarantee delivery of the order to you; however, we are not responsible for delays or un-scheduled deliveries.

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In-case items get lost during shipment, you are responsible to help rectify all problems and disputes with the courier.

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Make sure you do not accept broken packages, unless you take pictures and sign with the courier agent. In case of damage during shipment, a complete claim application should be filed based on the courier-required paperwork.